The Cottage Terms and Conditions

Terms & Conditions

Booking and payment

 

To confirm a booking a deposit of £50 per week is required with the booking form. The balance is due 10 weeks before arrival. Provisional bookings are not confirmed until payment received and can be overbooked. NB We offer instant payment by bank transfer.

 

Cancellations

 

Prior to 10 weeks before rental – deposit only

Within 10 weeks of rental – full payment required

 

Insurance

 

All guests are required to have adequate levels of insurance cover.

 

Rental Period

 

Arrival and Departure times from January 2022.

Monday: 10am departure and 4pm arrival.

Tuesday, Wednesday and Thursday: 10am departure and 3pm arrival.

Friday: 9am departure and 5pm arrival.

Saturday: 10am departure and 5pm arrival.

However, for every day of the week, if we have no booking immediately preceding, then arrival can be earlier. We will advise guests within the preceding week.

Sunday: We have no arrivals on Sundays. Departures can be as late as guests wish as our housekeepers don’t come in until 6am Monday.

Well behaved pets welcome.

No smoking inside the house.

 

Prices

 

The price for any Charging Period will be as quoted on our website, except in cases of obvious error. Irrespective of any prices quoted on the website, a booking is accepted only at the prices confirmed by Snettisham Cottages at the booking acknowledgement stage.

 

Damage

 

All damage and losses, except fair wear and tear, to be reported to the owners and paid for.

 

Force Majeure

 

The owners of the property or their servants or agents will not be liable for loss or delay occasioned by any of the following: – hostilities, war or threat of war, terrorist activity, industrial disputes, fire, flood, technical/weather problems to transport, weather conditions or any other event beyond the owners’ control.

 

Data Protection

 

In response to the new privacy rules introduced by the E.U. on 25 May 2018 we are ensuring that all information held by us regarding our Customers and Contractors is secure and will never be divulged to a third party. In the case of Customers we will only use your information to contact you in response to direct requests from you. For Contractors we will only use your information to contact you in the course of agreed business together. If you wish to see a copy of all your information held by us we will provide this, in a secure manner, upon request.

  • Another lovely stay at Corner Cottage. Relaxation from the moment we stepped into the cottage. Another fantastic meal at the Rose and Crown. We will be back! Thanks Bernard & Hazel Note From Bernard:
 Another one of our 70% repeat bookings to whom we are grateful.

    Donna Adams (Internet booking) 
February 2020

  • What a lovely week, the cottage worked perfectly for us all. Plenty of room and a lovely garden & barbie to enjoy. Thank you. With such tricky times the house was so clean and made us feel very relaxed. We will be back! Thank you.

    Grant, Douglas, Budd’s and Mead’s Family bubble - 
August 2020

  • Had five days good walking, weather great for purpose; not hot, not cold, not wet, almost dry!
 We had dinner at the Yuit, Stoneham, an unusual venue.

    John, Judith, Ann, Milee, Pat (Colchester, Essex)
 July 2011

  • Had a lovely holiday despite the weather.  Been everywhere possible in our 2 weeks. Another fantastic holiday home* with everything possible to make our stay comfortable.
 Many thanks. Note From Bernard:
* Paul and Family had previously stayed in our Florida Villa (when we had one).

    Paul, Family and Friends (Sheffield, South Yorkshire)
 July 2007

  • We had a very good holiday with all the family; our sons and their wives plus two grandchildren. The weather was perfect and the house beautifully equipped everything we needed. The grandchildren enjoyed the toys and the three-wheeled buggy proved very useful.

Thank you very much for allowing us to stay in your Snettisham Cottage.

    Ray and Pat (Ilford, Greater London) 
July 2006

  • We thoroughly enjoyed our holiday in your lovely cottage. Everything went according to plan - even the weather was more than kind to us. It just went too quick. Hope to rent your cottage sometime again in the not too far future.

    Rolph family (Hornchurch, Essex) October 2005

  • Another very enjoyable stay, this time with lots of sunshine and only the odd shower. We re-visited all our old haunts – old Hunstanton, Holkham House and Sands, the lavender at Heacham – and also discovered Bircham Windmill, a great place for children and cake and fresh bread lovers! Nearby the farm shop at Great Bircham is under new management and sells good local produce. We hope to return next year.

    Tessa & John & Daughters & Granddaughters (Chelmsford, Essex)
 August 2012

  • OMG!! What a lovely cottage to have had our weeks hols in, so comfy with everything we could have wanted. Lots of places to walk the Chi Chis and the garden they loved it as well.
 So glad we will be back soon.
 Thank you lots XX.

    Carole, Roger and Trinny. Bertie & Rocco (The Chi Pakefield, Suffolk)
 July 2016


  • Many thanks Bernard & Hazel for making us so welcome. We have enjoyed our week very much. The cottage is lovely, roomy and the best stocked accommodation we have ever stayed in. It is a real home from home and we felt comfortable the moment we entered. We hope to return again soon.

    The Warren Family (Saffron Walden & London)
 December 2007

  • We had a fantastic stay at the cottage with our friends over a 10-day period. The cottage has everything you want to keep both old and young entertained which made our break enjoyable throughout. There is so much to do within a 20–30 minute drive. You are perfectly placed to experience all that Norfolk has to offer. We will be returning next year to make more memories xxx.

    Stuart, Lauren, Samuel, Joshua, Dave, Cass, Esme, Colin & Claire. (Northampton) - 
September 2020

  • We had a fantastic time here at the cottage, plenty of room and located well with the pubs and Co-Op and plenty of amenities in the cottage. Great walled garden to sit in drinking late and a great idea to have games and PS2 for the kids. We will come back!

    Willott-Field Family (TripAdvisor Guest) 
June 2019

  • We had a lovely relaxing week at your cottage. The peaceful surroundings made it seem like we were stepping back in time, especially the Steam Train trip and the restored Railway Station which we all thoroughly enjoyed. The cottage is a “Tardis”, we had no idea it was so large, it seems to go on and on!

Thank you for helping us to join the sailing club.

    Lee and Family (Ashwell, Hertfordshire)
September 2006

  • Such an enjoyable visit yet again. We all love the cottage and feel so relaxed here and the cottage is so well equipped. We didn't get to the pub but can recommend it. For coffee we went to Briarfields in Titchwell and also Petals in Dersingham. Thanks so much much to Hazel and Bernard. We will be back! Note From Bernard:
 The Robson party are among our regular guests to whom we are very grateful.

    Lynne, Rosemary and Gill (Little Haywood, Staffordshire)
 February 2020

  • A stunning house in a beautiful location. We had the loveliest of times in North Norfolk, made that little bit more perfect by our stay in Corner Cottage. Thank you, Bernard & Hazel and your “care team”

    Janes, Iona & Family - 
August 2020

  • We had a most enjoyable week (weather quite good too!) and all agreed it is a most delightful cottage, so well equipped and in a lovely area. We used all the rooms except the children's bedroom as the youngsters moved the cot into their room after the first night. We were very warm and comfortable. Thanks again for everything.

    Joyce (Newport, Shropshire) October 2005

  • We have had such a lovely family Christmas in your beautiful cottage. The cottage had everything we needed. We enjoyed watching the geese flying over every evening and got up at 6:30am and walked over the mud flats to see them take off on Christmas Eve.
Thank you

 (Christmas Week 2008)

    Emma, Andy, Janet, Sarah, Iain, Leah & Phoebe (Northampton) 
December 2008

  • Great place with lots of space for 3 generations. Great base for exploring Norfolk. Furniture and deco could do with an update to make this a perfect family getaway. Another very pleasant stay here. Birdwatching fantastic. Snettisham villagers very friendly. *Note from Bernard: Early in 2020, in response to our guest's comments, we have carried out a comprehensive update and improvement programme.*

    Jo & Alan Rylett (Stanbridge, Beds)
 September 2019

  • Just returned from our week’s holiday at your cottage and wanted to let you know what a great time we had. You cottage is a fantastic place, really home from home and supplied everything we needed.

 My Dad really enjoyed his 80th birthday at the cottage as you will see from his comments in your Visitors Book! He’s even left you a present - four egg cups!

    Bill, Jane, Dad & Family (Wilmslow, Cheshire)
 April 2007

  • Excellent venue for Family celebration and base for walking group. Very well equipped, warm and cosy. lovely location.
 Thank you very much.

    Munroe/Bickley Family & Coastal Walking Group. (TripAdvisor)
 October 2017

  • Thank you for our holiday at Snettisham Cottage. We had a really good time and found the cottage very comfortable with everything we needed. P.S. Thanks for posting my Mother-in–Laws earrings on to us, they are her favourites!

    Steve & Family (Sheffield, South Yorkshire)
September 2006


  • Lovely Cottage. Everything you could possible want is in the cottage. Snettisham is a lovely village and you can see why people want live and visit here. The weather wasn’t the best but we found plenty to do.  Dinosaur World is fantastic.
 Would love to come back soon.

    Andy, Lisa and Casey (Haynes, Bedfordshire)
 August 2007

  • Once again another very good week at the Cottage. Got in to look at the Church this time (key held at Post Office). Enjoyed home cooked meal at the Queen Victoria. 
P.S. Couldn’t find a dictionary! Note From Bernard:
 We challenge guests to identify any deficiencies in the cottage inventory as we believe we have equipped it as a home and not as a holiday let. There is a dictionary there now & a Thesaurus!


    Eileen, Ken, Barbara, Wendy, Simon and 2 year old (Market Harborough, Leicestershire) 
July 2010

  • Enjoyed staying in your lovely cottage in great location, so close for getting to see Thursford Autumn Spectacular. Many thanks.
 Hope to come back next year!

    Ann & Les (Lowestoft, Suffolk)
 September 2013

  • Very well appointed home, all you could possibly need and more! Lovely village, a very good base for visiting other areas. Looking forward to coming back next year.

    Hunt & Dalton Families (TripAdvisor Guest) 
April 2019

  • I would like to express on behalf of all our party what a wonderful time we all had at Snettisham Cottage and how warm and comfortable we all were.
 A New Year break we will always remember!
 Thanking you once again.

    Julian, Hilary & Family (Beckenham, Kent)
January 2006

  • Barrie's 60th Birthday Bash!
Ideal accommodation for 8 adults to celebrate a big birthday and see in the New Year!

    Barrie Shaw & Friends (Leicestershire) 
January 2019

  • Thank you for sharing your beautiful cottage with us. A lovely family holiday, one that we shall always remember.

    Monica, Clive, Karen, Bethany & Daniel (Cople, Bedfordshire) August 2005

  • Thank you for letting us stay in your beautiful home. We very much hope we will be able to use it again soon as we had such a lovely time.

    Marc, Paula & Joey (Luton, Bedfordshire) November 2005

  • Our first visit to the Snettisham Cottage and Snettisham and we were impressed! The Cottage is very well equipped and our children thoroughly enjoyed the toys and the garden! Brancaster Beach is well worth a visit and the Rose and crown for good grub!

Snettisham Park Farm is great for very little children – all in all a great holiday – Thank you!

    Smith & Thwaite Families – 4 adults & 5 children (Stockport, Cheshire & Kendal, Cumbria)
 August 2009

  • Awesome house and loved the board games cupboard. The house is in a gorgeous village, perfect location and is set up with all essentials and more.
 You have a gorgeous house!

    Ian & Mel (Manchester) October 2015

  • Thank you for your wonderfully equipped cottage. We will definitely be back.

    Sara & Family Bubble (Cambridgeshire, Essex & London) - 
September 2020

  • A great place to celebrate New Year, we all had a wonderful time. Thank you.



    McManus & Brown Family (TripAdvisor Guest)
 January 2020

  • Had two weeks of superb weather! Lovely place to visit - especially enjoyed the bird spectaculars at RSPB Snettisham Reserve - also at RSPB Titchwell Marsh Reserve. Good coastal walks and visits to National Trust Oxburgh Hall and Blickling Estate. A very well equipped and comfortable cottage. The food at the Rose and Crown is excellent and the Old Bank good too.

    Roger & Leley, Scilla (Godalming, Surrey & Holsworthy, North Devon) 
September 2014

  • Spacious well-equipped comfortable cottage. Lovely village with plenty of amenities. Great Crab Salad at the Rose and Crown. Good beach at Snettisham. Don't miss King's Lynn and Quay Area. Cycled to Sandringham, lovely picnic area and scenic drive. local chippy makes great chips and a useful Co-op. See North Norfolk Railway from Holt to Sheringham. Also Norfolk Lavender harvest time - brilliant,
 Thanks

    Burkinshaw Family (Derbyshire) 
July 2018

  • Many thanks for the use of your cottage. Coupled with the glorious weather and the location we have enjoyed our stay immensely.

    Sandy, Kate & Dick (Nottingham) - 
September 2020

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